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CSM (Certified ScrumMaster) Certification

CSM (Certified ScrumMaster)

  • Overview
  • Agenda
  • Benefits
  • Certification
  • Who Can Attend
  • FAQ's
  • Registration

Scrum is a framework for developing and sustaining complex products. This definition consists of Scrum’s roles, events, artifacts and the rules that bind them together. Ken Schwaber and Jeff Sutherland developed Scrum. Scrum is a process framework that has been used to manage complex product development since the early 1990s. Scrum is not a process or a technique for building products; rather, it is a framework within which you can employ various processes and techniques. Scrum makes clear the relative efficacy of your product management and development practices so that you can improve.

The Scrum framework consists of Scrum Teams and their associated roles, events, artifacts and rules. Each component within the framework serves a specific purpose and is essential to Scrum’s success and usage. The Certified Scrum Master (CSM) certification validates your knowledge and experience. It gives you an advantage over traditional/waterfall professionals. Our approach to Certified Scrum Master training is bit different as it consists of engaged, activity driven  and with active participation from delegates.

This 2 days classroom workshop is delivered by Experienced Certified Scrum Trainer (CST). The cost for Certified Scrum Master training includes the Certified Scrum Master Exam fee as well. This workshop will prepare participants for mastering the most difficult role in Scrum, while providing tested and practical techniques for data-based iterative product management within Scrum through videos, activities, exercises.

Introduction to Agile
  • Agile Manifesto : 4
  • Agile Principles : 12
Introduction to Scrum
  • What is Scrum?
  • Pillars of Scrum
  • Core Values of Scrum?
  • Scrum Framework: Overview and Flow
  • Sprint, Time Boxing, Increment
Roles & Responsibilities
  • Development Team
  • Scrum Master
  • Product Owner
Scrum Ceremonies
  • Sprint Planning
  • Daily Scrum (Daily Standup)
  • Sprint Review
  • Sprint Retrospective
Scrum Artefacts
  • Potentially Shippable Product Increment
  • Sprint Backlog
  • Product Backlog
  • Sprint Burndown chart
  • Information Radiators
Planning & Estimation
  • User stories : Definition, Description, Estimation
  • Definition of "Done"
  • Product Backlog Prioritization
Scrum Master Core Competencies
  • Facilitation
  • Coaching
Service to the Development Team
  • Scrum Master as Servant Leader
  • Value of Development Practices
Service to the Product Owner Service to the Organisation
  • Impediment Removal
  • Coaching the Organisation

By earning a Certified ScrumMaster® certification you:

  • Will gain an understanding of the Scrum framework, including team roles, activities and artifacts.
  • Expand your career horizon in adopting Agile and Scrum practices in various organizations.
  • Demonstrate your Scrum knowledge along with Certification.
  • Understand the concepts to practice in Organization and also learn best practices from Certified Scrum Trainers (CSTs)

Participants who complete the two-day classroom workshop will be required within 90 days of the course date, to take an online exam having 50 multiple choice questions to be completed in 60 minutes (No-pause), Passing percentage 74%. Upon successful completion of the exam, you will receive official designation as a Certified Scrum Master (CSM) by the Scrum Alliance, along with a 2 year membership of the Scrum Alliance. Each additional attempt of exam will cost participants 25$ (starting 3rd attempt).

What % of questions from which domain in CSM (Certified ScrumMaster) exam? (From 4th Jan 2019)

  • Scrum and Agile (6%): Agile Manifesto,Agile 12 principles, Scrum and relationship of Agile and Scrum.
  • Scrum Theory (6%): Empirical Processes, 3 pillars, Why Scrum? Why Iterative? Why incremental?
  • Scrum Values (6%): What is Scrum? What are five core values of Scrum?
  • Scrum Team (20%): Why Self Organizing? Why cross-functional? Responsibilities and Characteristics of Scrum Master, Scrum Development team and scrum product owner
  • Scrum Master (22%): Services to Product Owner, Development team, Organization, Servant Leader, Coach, Mentor, Resolve impediments
  • Scrum Events (20%): Characteristics, role and purpose: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospectives?
  • Scrum Artifacts (20%): Characteristics, Purpose, Identification: Product Backlog, Sprint backlog, Product Increment, Definition of done, Understanding importance of transparency of artifacts to evaluate value and risk
  • Everyone who is interested in working with a Scrum team and wants to know about Scrum.
    CSM Training and Certification is ideal for:

    • Project Managers
    • Developers
    • Product Owners
    • Managers
    • Architects
    • Product Managers
    • Software Developers
    • Software Testers
    • Team Leads
    • Programmers
    • Executives
    • Business Analyst
    • Anybody who would like to know about Scrum

    Who is a Scrum Master?

    A Scrum Master is a Servant Leader, who provides guidance to the team and product owner as well as ensures all practices are followed by team members. The Scrum master removes impediments, addresses all facets of the agile development process and also serves the Organization, product owner, team, and individuals. The Scrum master facilitates planning and helps product owners understand and adhere to scrum techniques and practices. The Scrum master provides guidance, coaching, support and facilitation and helps remove any obstacles that teams may encounter along the way. The Scrum master supports individual efforts, addresses issues that arise and removes obstacles to help individuals be focused and productive.

    Does Scrum Alliance offer an online/ virtual CSM course?

    No, Scrum Alliance believes that understanding Scrum requires a greater level of in-person face to face interactions that cannot be delivered in a virtual environment, therefore classroom presence is mandatory.

    Who all can attend the CSM training?

    Anyone who is interested to know about Scrum can attend the workshop. CSM certification is best suitable for Project Managers, Developers, Product Owners, Managers, Architects, Product Managers, Software Developers, Software Testers, Team Leads, Programmers, Executives and Business Analyst.

    How do I attain the CSM course certification?

    On completion of the 2 day CSM course, you will receive an email from Scrum Alliance with a link to create your login credentials. Then you can Sign in to gain access to the Online CSM Test. Once the test is complete, you will be asked to accept a license agreement. You will then receive the official designation of Certified Scrum Master® (CSM) from Scrum Alliance alongwith a two-year membership with Scrum Alliance.

    What are the advantages of CSM Cerification?

    By attaining a CSM Certification you:

    • Will gain an understanding of the Scrum framework, including team roles, activities and artifacts.
    • Expand your career horizon in adopting Agile and Scrum practices in various organizations.
    • Demonstrate your Scrum knowledge along with Certification.
    • Understand the concepts to practice in Organization and also learn best practices from Certified Scrum Trainers (CSTs)
    The candidate will also get a 2 year membership with Scrum Alliance(The advantages of this membership can be viewed from the above questions).

    What are the benefits of the 2-year membership with Scrum Alliance?

    The membership gives you access to discounts on Scrum Alliance gatherings and additional member-only resources with Scrum Alliance. You can join local user groups, online social networks and in addition CSMs can use a specially designed logo by Scrum Alliance, to highlight their credentials.

    What is the format of the CSM Certification exam?

    The test can be taken from anywhere with the help of a computer with an internet connection. It consists of 50 multiple-choice questions to be completed in 60 minutes ( pausing the exam is not possible). There must be atleast 37 correctly answered questions to obtain the passing percentage i.e. 74%.

    After the CSM training within how many days do I need to take the exam?

    After completing your CSM workshop, you will receive an email from Scrum Alliance that includes a link to create your login credentials. After receiving your membership email, you have 90 days to take the test. You will have two attempts within 90 days .After two attempts or 90 days, you will be charged $25 for each additional attempt.

    What Skills are tested in the CSM Certification exam?

    You are required to demonstrate your understanding in Agile Manifesto, Agile Principles, the reason for using Scrum, Scrum theory, framework, Scrum roles, Scrum meetings, Scrum artifacts (& transparency) and services from Scrum Master to Product Owner, Scrum Master, Organization, Definition of done.

    What percentage of questions from which domain in the CSM exam?

  • Scrum and Agile (6%): Agile Manifesto,Agile 12 principles, Scrum and relationship of Agile and Scrum.
  • Scrum Theory (6%): Empirical Processes, 3 pillars, Why Scrum? Why Iterative? Why incremental?
  • Scrum Values (6%): What is Scrum? What are five core values of Scrum?
  • Scrum Team (20%): Why Self Organizing? Why cross-functional? Responsibilities and Characteristics of Scrum Master, Scrum Development team and scrum product owner
  • Scrum Master (22%): Services to Product Owner, Development team, Organization, Servant Leader, Coach, Mentor, Resolve impediments
  • Scrum Events (20%): Characteristics, role and purpose: Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospectives?
  • Scrum Artifacts (20%): Characteristics, Purpose, Identification: Product Backlog, Sprint backlog, Product Increment, Definition of done, Understanding importance of transparency of artifacts to evaluate value and risk
  • When and How do I renew the CSM certification?

    The CSM certification needs to be renewed after 2 years. The procedure to do the same is below:

    • Log in to your dashboard
    • Click on the "Renew Certification" option under the heading Section
    The fee is $100 and covers two years extension from the expiration date.

    Can I become a scrum master with no experience?

    You can be a Scrum Master with no experience, but being an effective Scrum Master you should have agile experience. For an Organization your concepts understanding, practices, terminology, facilitation and experience all both play a big role in addition to Certification.

    Who provides Scrum Master certification?

    Scrum Alliance. Scrum Alliance is an organization which is part of a mindset, movement which offers advocacy, community engagement, research, networking and a focus on organizational change to transform the world of work. Founded in 2001, It is one of the largest, most established and influential professional membership and certification organization in the Agile community.

    Would getting my Scrum Certification be enough to find a job?

    Certainly, being an Experienced and Certified Scrum Master Certification makes your chances bright for better job. Important expect here would be Practical, demonstrable and relevant experience with Relevant education / certification. For a senior position, it would be good to explore certifications next level certification such as A-CSM, CSP-SM, Agile Coach, Lean, SAFe Agilist….. Note that Everyone starts from somewhere. A good beginning makes a good ending.

    Is exam fee included in the course fee?

    Yes, the exam fee is included in the course fee.

    What is SEUs and PDUs?

    Project Management Institute (PMI) uses the term PDU’s (Professional Development Units) for education credit to renew PMI certifications. Scrum Education Units (SEUs) is the term used for continuing education units by the Scrum Alliance for next levels of certification such as CSP-SM, CSP-PO certification.

    What does registration fee include?

    This includes pre-training and training Study Material, Scrum Master Certification Exam (2 attempts), 2-years membership in Scrum Alliance, lunch, tea/coffee on both days .

    Can I give CSM exam without training?

    Scrum Alliance guides you to be the part of CSM Classroom training programs.

    How long is the CSM exam?

    The Scrum Alliance CSM exam consists of 50 multiple choice questions and you need 37 or more correct answers to pass. Time duration is 60 minutes.

    How difficult is the CSM exam?

    With our fantastic training, it will be easy to pass the CSM exam to get 74%. Our Experience says that majority of the delegates are able to achieve 98% and above.

    Is Scrum master a good career?

    Scrum Master is the servant leader who is ambassador of Scrum in Team and guides, coaches, mentor teams. This is the role which is becoming popular and we realize good and effective Scrum Experts will always have better perks waiting and immense opportunities for Scrum professionals.

    What is Scrum Master role in Agile?

    The scrum master is the team role responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use.

    • The responsibilities of this role include:
    • Clearing obstacles
    • Establishing an environment where the team can be effective
    • Addressing team dynamics
    • Ensuring a good relationship between the team and product owner as well as others outside the team
    • Protecting the team from outside interruptions and distractions.
    • The scrum master role was created as part of the Scrum framework. The name was initially intended to indicate someone who is an expert at Scrum and can therefore coach others.
    As this role don’t have authority, therefore this role requires leading from a position of influence, often taking a servant-leadership stance.

    What are the 5 Scrum values?

    The Scrum 5 values: Courage, Commitment, Focus, Openness, and Respect.

    What are the three pillars of Scrum?

    The three pillars of Scrum that uphold every implementation of empirical process control are:

    • Transparency.
    • Inspection.
    • Adaptation.

    Does scrum master assign tasks?

    Everything to do with tasks is the responsibility of the team in Scrum. The role of the Scrum Master is to facilitate the Scrum process and remove impediments. The Scrum Master or Product Owner do not assign tasks to developers.

    Who owns quality in Scrum team?

    Scrum Teams owns the intrinsic quality (Scrum Master + Product Owner+ Development Team). Scrum Guide states that the Product Owner is responsible for “Optimizing the value of the work the Development Team performs.”

    Is Scrum master a leader?

    A Scrum Master is a servant-leader who focusses on the needs of the team members serve in alignment with organisation's values, principles, and business objectives.

    How long is a sprint?

    Maximum 30 days. Smaller is better as you get a chance to inspect and adapt, meet customer, demonstrate working product, carryout retrospectives, early feedback.

    What is velocity in Scrum?

    Velocity is a measure of the amount of work a Team can tackle during a single Sprint and is the key metric in Scrum. Velocity is calculated at the end of the Sprint by totalling the Points for all fully completed User Stories.

    What is team capacity in agile?

    Capacity in Agile world means how much workload team can undertake during its sprint planning meeting for an upcoming sprint. This is an estimate but quick method for estimating the capacity of an agile team for a sprint.

    Who owns Product Backlog in Scrum?

    The owner of the Product Backlog is the Product Owner. The Scrum Master, the Scrum Team and other Stakeholders contribute it to have a broad and complete To-Do list.

    Who owns Sprint Backlog in Scrum?

    The owner of the Sprint Backlog is the Development Team.

    What is a user story?

    User stories are short, simple descriptions of a feature told from the perspective of the person who desires the new capability, usually a user or customer of the system. They typically follow a simple template: As a < type of user >, I want < some goal > so that < some reason >.

    How is detail added to user stories?

    Detail can be added to user stories in two ways: By splitting a user story into multiple, smaller user stories and /or by adding “conditions of satisfaction.”

    Who writes user stories?

    Anyone can write user stories. However, it is the product owner's responsibility to make sure a product backlog of agile user stories exists, but that doesn’t mean that the product owner is the only one who writes them. Actually user/customer should be stating his requirements to Product Owner, therefore participation of stakeholders is more important.

    When are user stories written?

    User stories are written throughout the agile project. Usually a story-writing workshop is held near the start of the agile project. Everyone on the team participates with the goal of creating a product backlog that fully describes the functionality to be added over the course of the project or a three- to six-month release cycle within it. Bigger stories may be called as Epics which will be decomposed into smaller stories that fit more readily into a single iteration. Additionally, new stories can be written and added to the product backlog at any time and by anyone.

    Do user stories replace a requirements document?

    Agile projects, especially Scrum ones, use a product backlog, which is a prioritized list of the functionality to be developed in a product or service. Although product backlog items can be whatever the team desires, user stories have emerged as the best and most popular form of product backlog items.

    While a product backlog can be thought of as a replacement for the requirements document of a traditional project, it is important to remember that the written part of an agile user story (“As a user, I want …”) is incomplete until the discussions about that story occur.

    Does Scrum Include User Stories?

    Scrum Guide is not speaking on user story and estimation techniques directly, however, there are a few agile principles giving guidelines.

    • Business people and developers must work together daily throughout the project. The Agile Manifesto.
    • The best architectures, requirements, and designs emerge from self-organizing teams. The Agile Manifesto

    If I cancel my enrollment, will I get the refund?

    Please refer the Cancellation and Refund Policy.

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    Contact Us

    Call  +91 99084 96350 or                                +91 86600 81352

    Or write to info@delightlearning.com 

    Upcoming Course Dates

    City : Chennai

    Date : January , 18-19

    Certification Regular Fees :25999.00

    Certification early bird Fees : 23999.00

    * Exclusive of Service Tax 18.00 %


    City : Bengaluru

    Date : January , 18-19

    Certification Regular Fees :25999.00

    Certification early bird Fees : 23999.00

    * Exclusive of Service Tax 18.00 %


    City : Hyderabad

    Date : January , 18-19

    Certification Regular Fees :25999.00

    Certification early bird Fees : 23999.00

    * Exclusive of Service Tax 18.00 %


    Trainer

    Amit Kulkarni

    Amit Kulkarni

    Amit has more than 20 years of experience in managing large programs and portfolios involving a variety of methodologies

    Read More...

    Trainer

    Anderson Diniz Hummel

    Anderson Diniz Hummel

    Anderson has extensive work experience of more than 15 years of which 10 years were spent in the Java ecosystem and m

    Read More...

    Trainer

    Arne Ahlander

    Arne Ahlander

    Arne Åhlander is a CST from Sweden and Senior Consultant using Agile and Lean methodologies to improve management a

    Read More...

    Upcoming Course Dates

    City : Chennai

    Date : January , 18-19

    Certification Regular Fees :25999.00

    Certification early bird Fees : 23999.00

    * Exclusive of Service Tax 18.00 %


    City : Bengaluru

    Date : January , 18-19

    Certification Regular Fees :25999.00

    Certification early bird Fees : 23999.00

    * Exclusive of Service Tax 18.00 %


    City : Hyderabad

    Date : January , 18-19

    Certification Regular Fees :25999.00

    Certification early bird Fees : 23999.00

    * Exclusive of Service Tax 18.00 %


    Trainer

    Amit Kulkarni

    Amit Kulkarni

    Amit has more than 20 years of experience in managing large programs and portfolios involving a variety of methodologies

    Read More...

    Trainer

    Anderson Diniz Hummel

    Anderson Diniz Hummel

    Anderson has extensive work experience of more than 15 years of which 10 years were spent in the Java ecosystem and m

    Read More...

    Trainer

    Arne Ahlander

    Arne Ahlander

    Arne Åhlander is a CST from Sweden and Senior Consultant using Agile and Lean methodologies to improve management a

    Read More...

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