PMP, PRINCE2® Practitioner, ITIL®
Archana has been a certified Project Management Professional (PMP)® since 2008 and PRINCE2® Practitioner since 2010.She is also ITIL (Foundation 2011 & Intermediate) and Six Sigma (YB) certified. She is First Class Commerce Graduate from Mumbai University.12+ years of Industry experience. Most of it with CMMI Level 5 Software Development Companies like Citicorp Overseas Software Ltd., Polaris Software Labs Ltd., Capgemini India Pvt. Ltd. She has handled software development as well as support projects. Her IT experience has been in verticals like Banking, Railway Reservation System and Project Portfolio Management. She was offshore Delivery Lead for a critical upgrade
(Software as well as Hardware) project for leading US vehicle manufacturer. Prior, she was Service Delivery Manager for Portfolio Management(Clarity) projects and was involved in ITIL implementation for� the projects.For ITIL projects she has played most of the process roles like Incident Manager, Problem Manager, Release & Change Manager, Service Desk Coordinator and Service Manager and has clear understanding of each process.
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