He is a seasoned leader, trainer and consultant having 20+ years of rich industry experience. With a strong background of engineering and management, he is PMP, Certified Scrum Master and ICAgile Certified Professional. He has demonstrated Leadership & Success in Creating, Mentoring, Developing & Transforming a Service Organization with proven track record of leading cross-functional Projects from conception to execution to Operations Excellence. He has been recognized for distinguished results in Large Projects Planning, Execution & Implementation, Effective Process Re-engineering, Business Intelligence, Optimizing Risk, Quality & Service Management (Delivery, Quality) and Customer Delight & Cost Effectiveness. He had delivered various projects of different scale and magnitude on time and with quality. He has rich & diverse experience in delivering projects to a variety of audiences which helps him in resolve complex problems/concepts in a clear and understandable way. As a project management consultant, He works closely with senior management to identify gaps, suggest roadmap and drive implementation of best practices project Management solutions to achieve organizational goals.
“Thanks for all your guidance and down to earth approach and
support which enabled us to feel that - Yes, we can clear the exam.”
He had worked with Multiple Corporates like Lenovo, Toshiba, LG Electronics, Hughes & HCL; Managing Operations across Pan India and selected South East Asian countries and closely working with Manufacturing Facilities. He had bench marked and visited Organizations in Japan, China, India, Malaysia and Singapore for Best Practices in Manufacturing, Product Support, Software, Marketing, Business Operations, Contact Center, CRM, Warehousing, Service Operations, Projects, Forward and Reverse Logistics etc.
He carries passion for training, coaching, mentoring & consultancy. He had been delivering various training programs on PMP, Scrum, Agile, Communications, Team Building, Partner’s development, Customer handling, Customer service & Contact centre to name a few. His enthusiasm and passion gives him remarkable ability in delivering interesting and effective programs. His programs are noted for being fun, interactive, energizing, and their hands-on approach. He delivers engaging and interactive classroom and live online trainings.
He puts a lot of emphasis on participant-centred learning and empowers learners by developing both their generic and subject-specific skills by ensuring a bidirectional communication during his training/consulting interventions.
Upcoming Courses By Yogesh Arora
Name of Courses : Gurgaon
Location : Gurgaon
Date : 12/03/2015
Name of Courses : Gurgaon
Location : Delhi
Date : 10/04/2015
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